Shipping policy
1. Order Processing
All orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Timeframes
Estimated delivery times are as follows:
- Standard Delivery: 5–10 business days
- Express Delivery: 3–5 business days
Please note that delivery times are estimates and may vary depending on your location and other factors beyond our control.
3. Order Tracking
Once your order has been shipped, tracking information will be provided via email, SMS, or other available communication channels, allowing you to monitor the status of your shipment.
4. Shipping Delays
While we strive to ensure timely delivery, we are not responsible for delays caused by courier services, weather conditions, natural disasters, public holidays, customs procedures, or other unforeseen circumstances beyond our control.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at the time of purchase. We are not liable for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
6. Contact Us
If you have any questions regarding shipping, delivery, or order tracking, please contact us using the contact information provided on our website.
